We Build Systems That Actually Work
Most businesses drown in disconnected tools and scattered data. We've spent years helping companies fix that—not with flashy promises, but with practical CRM setups that make sense for how you actually work.
Started in Prince George, we've seen what happens when businesses try to patch together solutions that don't fit. Our approach is different. We listen first, then build something that fits your process instead of forcing you to adapt to someone else's idea of how things should work.
How We Got Here
Back in 2019, a manufacturing client asked us to help them stop losing track of customer conversations. Their sales team was using email, sticky notes, and an Excel sheet that nobody updated. Orders fell through the cracks weekly.
The Real Problem
They didn't need another software recommendation. They needed someone to understand their workflow—how their team actually communicated, what information mattered at each stage, and why previous attempts had failed.
We spent two weeks just watching them work before touching any configuration. Turned out their biggest issue wasn't the tool—it was that nobody had mapped out their actual process first.
What Changed Our Approach
That first project taught us something crucial. Every business has its own rhythm—its own way of handling customers, tracking progress, and making decisions. Generic CRM setups ignore that. They force you into someone else's workflow.
Building Around Reality
Now we start every project with questions, not solutions. What does your team actually need to see? Where does information get lost right now? What parts of your current system—messy as they might be—actually work well?
Sometimes the answer isn't a full CRM overhaul. Sometimes it's fixing how data flows between your existing tools. We're not here to sell you the most expensive solution. We're here to solve your actual problem.
What Makes Our Setups Different
Process-First Design
We map your workflow before configuring anything. Your CRM should match how your team operates, not force them to change habits that already work.
Realistic Training
We teach your team using their own data and scenarios. No generic tutorials about features you won't use. Just the essential functions that matter for your specific situation.
Ongoing Refinement
Systems need adjustment after launch. We stick around to fix what doesn't work and optimize what does—because no setup is perfect on day one.
Our Commitment to You
We're not interested in setting up a system and disappearing. Too many consultants do that—leave you with something that looks good in a demo but falls apart when your team tries to use it daily.
Honest Assessment
If we think a CRM isn't right for your situation, we'll tell you. Sometimes the better solution is improving your existing setup or starting with something simpler.
Real Support
When things break or don't work as expected—and they will, because that's how systems work—we're available to troubleshoot. Not through a ticketing system that takes three days. Through actual conversations with people who know your setup.
Continuous Improvement
Your business changes. Your CRM should adapt with it. We help with that—whether it's adding new automation, integrating another tool, or rethinking a process that's become outdated.
Talk About Your Setup